Online purchases are eligible for store credit or an exchange within 30 days of delivery. Merchandise must be returned new and unopened. We only exchange items if they are defective or damaged.
You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, please consider using a trackable shipping service. If you are issued store credit, the cost of shipping will be deducted from the original cost. Once our stores reopen after the COVID-19 lockdown, you may bring items to our stores.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Food items
- Beauty items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
To initiate store credit or exchange, please email us.
If you have any concerns or questions, please feel free to contact us. We will do our best to keep you happy!